Frequently asked questions about: Shipping
How quickly will I receive my order?
If you order on a weekday before 22:00, it will be delivered the next day by parcel post (delivery days are from Tuesday to Saturday). You will receive an email with a confirmation of receipt. Once your order is dispatched, you will receive an email from PostNL with a track and trace link to monitor your order.
Do I have to pay shipping costs?
You will pay a shipping fee of €3.95 for orders up to €40; above this, delivery is free.
Can I track my order?
We like to keep you informed about when you can expect your package, which is why you receive a track and trace link in your shipping confirmation email from PostNL, showing when to expect your order.
| My Purasana | |
|---|---|
| Account overview | |
| Details and preferences |
Contact
Average waiting time: 2 business days
Get in touch via the contact form
Ifyou are a business, entrepreneur or have a BtoB question, please write to this email address: [email protected]
Average waiting time: 2 business days
Get in touch via the contact form
Ifyou are a business, entrepreneur or have a BtoB question, please write to this email address: [email protected]
Call us
Average waiting time: < 1 minute
Netherlands: +31 (0)10 3011 200
Belgium: +32 280 856 25
We can be reached from 09:00 to 17:00 on weekdays.
Average waiting time: < 1 minute
Netherlands: +31 (0)10 3011 200
Belgium: +32 280 856 25
We can be reached from 09:00 to 17:00 on weekdays.
Facebook Messenger
Average waiting time (during office hours): < 5 minutes
Go to Facebook Messenger
Average waiting time (during office hours): < 5 minutes
Send us a message via Facebook Messenger
