Customer Service

We are here for you

We are happy to answer all your questions. Through this page you will find information about Purasana and how online shopping works. If you have another question, please feel free to contact us.

We are available by phone on weekdays from 9:00 a.m. to 5:00 p.m.

My Purasana environment

Manage matters yourself, such as changing personal details, preferences and view your order history.

My Purasana environment

Manage matters yourself, such as changing personal details, preferences and view your order history.

Frequently Asked Questions

Find answers to frequently asked questions here regarding orders, payments, shipping, and returns.

Frequently Asked Questions

Find answers to frequently asked questions here regarding orders, payments, shipping, and returns.

Contact

Contact form/ email
Average response time: 2 business days
⁠(If you are a business, entrepreneur or have a B2B question, please write to info@purasana.be)

Netherlands: +31 (0)10 3011 200
⁠Belgium: +32 (0) 280 856 25

We can be reached from 09:00 to 17:00 on weekdays.
⁠Average waiting time: < 1 minute

Facebook Messenger
Average waiting time (during office hours): < 5 minutes

Contact

Contact form/ email
Average response time: 2 business days
⁠(If you are a business, entrepreneur or have a B2B question, please write to info@purasana.be)

Netherlands: +31 (0)10 3011 200
⁠Belgium: +32 (0) 280 856 25

We can be reached from 09:00 to 17:00 on weekdays.
⁠Average waiting time: < 1 minute

Facebook Messenger
Average waiting time (during office hours): < 5 minutes