Question 1

How do I order from the webshop?

Accepted Answer

Add the desired products to your basket.
Review your order and enter your details.
Select your preferred payment method and complete the payment; you will receive an immediate confirmation via email.

Question 2

Are there any shipping costs?

Accepted Answer

Free delivery for orders over €40.00 (otherwise €3.95).

Question 3

How can I order?

Accepted Answer

Ordering is very straightforward via our webshop or by calling our customer service:
From the Netherlands: +31 103 011 200
From Belgium: +32 280 856 25

Question 4

How quickly will I receive my order?

Accepted Answer

If you order on a weekday before 22:00, your order will be delivered the next day by parcel post (delivery days are from Tuesday to Saturday). You will receive an email with a confirmation of receipt. Once your order has been dispatched, you will receive an email from PostNL with a track and trace link to follow your order.

Question 5

Which payment options are available?

Accepted Answer

We offer various payment options for the Netherlands and Belgium.

Payment options for the Netherlands:

iDeal
Credit card
Visa card

Payment options for Belgium:

Mistercash
Credit card
Visa card

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Order & Payment

How do I order from the webshop?

Are there any shipping costs?

How can I order?

How quickly will I receive my order?

Which payment options are available?